If you want to change your mobile operator or you are in the middle of a change of package, you have surely been asked for your Rio.This identification number is useful for simplifying administrative procedures.Here's where he comes from and what he's for.

Changing mobile plan is much simpler than before.It is possible to go from one operator to another to enjoy a better speed, better offer or better network coverage in a few clicks.This is made possible thanks to a simple tool: the operator identity statement (Rio).

What is the Rio and what is it for?

The operator identifier statement is a unique identifier associated with your telephone line (mobile and fixed).It is useful if you want to change operator while keeping your number (portability procedure).

If you want to switch from one operator to another, just provide your Rio to your future access provider, so that it takes care of all termination procedures and starts the portability procedure.This single window logic for portability was implemented by the Arcep (the telecoms regulatory authority) in 2007.

The Rio is made up of twelve characters each having a meaning.

Where to find your rio?

To get your Rio before changing operator, just call 3179 from the number you want to keep.This issue with "trivialized functionality" set up by Arcep in 2011 is common to all operators, accessible 7 days a week and 24 hours a day.

For phone phobics, fear, you will only come across a voice box, which will dictate your Rio number and the details of your contract.All this information will also be transmitted to you by SMS, too.

Obtaining your Rio only asks a quick phone call

Source: Capture Numerama

Note that this number works in mainland France.For certain overseas departments (Guadeloupe, Martinique, Guyana among others), this number can change according to your operator.

What if I don't have my phone?

If you don't have your phone on hand and want to get your Rio anyway, most operators have alternative means to access the Rio number.

You can find it most of the time on your customer area on the web or by calling your operator's assistance number.It is advisable to bring a recent invoice when you do this, in order to prove that you are the holder or the holder of the line.

How is portability going?

Once you have transmitted your Rio to your future operator, the latter will start portability procedures and inform you of the day your switch will take place.

You should receive, before the fateful date, a SIM card from your future operator.Just insert it into your mobile and activate it on D -Day. Your old SIM card will be automatically cut off from the network.