Summary of the article

IP telephony is a telecommunications technology that goes through the Internet network.What are its advantages for companies?

Internet telephony is now located in the majority of companies.It is opposed to the classic telephony which passes through the switched telephone network, also called RTC.IP telephony puts voice, messages, fax and video on a single internet flow.Besides, IP initials are the acronym of the Internet Protocol.

This technology, which has quickly democratized in businesses, is today massively used.

Here are the answers to these questions.

The advantages of IP telephony

If IP telephony is so appreciated by companies, it is because it offers many advantages.First of all, from a purely financial point of view, it constitutes much lower monthly communication costs.In addition, companies do not need to invest a lot of money to set up this kind of system.

Internet telephony also offers the advantage of improving the internal life of the company.It simplifies communication between different services and facilitates administration.Then, as this technology does not require a lot of bandwidth, companies can connect several sites between them.

Finally, IP telephony brings more flexibility to the company.First of all, its operating principle associates a user with a position and no longer with a telephone line.Thus, employees can keep their phone number even if they change office, if they are on the move or even in teleworking.

How to go to IP telephony in your business?

If a company wants to go to IP telephony, it's very simple.First of all, you must contact your Internet access provider to find out if the connection issued by the Internet box is powerful.To do this, just contact customer service from your FAI.

Once this first step has been made, you must select your professional IP telephony package.The manager of the company will have to choose his phone package according to his geographic number, transfer, double call or even fixed and mobile convergence.

Then replace the telephone equipment with compatible IPBX standards.The prices are quite varied.The entry -level is around € 100 while the most efficient models, with integrated color screen in particular, can represent a cost of more than € 700.

Once the equipment is installed, the company can go directly to IP telephony technology.The advantage is that there is no interruption of service.In addition, the transition is done in a few minutes.

How does this technology work?

IP telephony is based on two different technologies.On the one hand, it can use a modem.This is the basic offer of Internet access providers.This phone communication service is based on two walkways that convert data via an IP network.In this case, just connect the MoDem phones so that everything is working properly.

The second solution is to go through wifi.Please note, only a handful of ISP offers this type of IP telephony service, because this technology is a little less practical.Operation is based on the use of an internet box and compatible phones.To operate everything, you must connect telephone standards to the Internet box thanks to wireless connection.

Concretely, an IP phone connects to the Internet network to access its IPBX network (Internet Protocol Private Branch Exchange).Then, to communicate with an external phone, the IPBX network must connect to the operator network.To do this, he uses a Trunk SIP.Thus, the IP phone can come into contact with any correspondent.

The difference between IP and Voip telephony

IP telephony and VoIP telephony, for voice on IP, are based on the same operating principle.These two technologies use the Internet network to connect two interlocutors.However, IP telephony is only a VoIP component.Concretely, this technology brings together all the techniques that make it possible to pass a voice through the Internet network.For example, Skype is a voice service on IP.

In short, VOIP is not limited to the use of phone as IP telephony.However, if the advantages of VoIP are numerous, its general principle is not enough for companies.Indeed, the latter need to have physical phones to be reachable.This is why IP telephony is more suitable.

VoIP technology can, however, constitute a solution complementary to companies.For example, it can be used for internal or external communication with service providers.For this type of communication, a call system like Skype is more than enough.In addition, VoIP also brings advantages of flexibility, increased productivity and reduced costs.