Bouygues Telecom continues to automatically increase the price of the subscription of some of its subscribers.The operator refines his tactic consisting in generating desire to push to accept more easily the price increase.

The practice disturbs but it is legal, Bouygues Telecom knows it and use more and more.The operator regularly informs part of his mobile and fixed subscribers of the upcoming increase in the price of their subscription in exchange for enrichments (more data, integration of a service, etc.).

New illustration today of this decried practice, a Bbox subscriber had the unpleasant surprise this Thursday to receive an email from the operator, informing him of the future modification of his subscription.The operator announces that there is "new dan its bbox offer".Indeed its Bbox Ultym Fiber Bbox package to € 38.99 will increase by € 5 from July 6, and will therefore spend € 43.99/month.Bouygues Telecom justifies this increase by 10 hours of calls to international mobiles, which will concern a very limited fringe of subscribers.Another addition, that of OCS (4 channels and all content on demand) but only for 24 months.Fortunately, however, it is possible to refuse this offer and this increase, provided of course not to miss the information email below.

Legal enrichment or not?

According to the DGCCRF, operators have the right to increase the price of packages respecting two conditions.The first, notify a month before by mail or email.The second, the improvement of the subscription must only concern services that have attraided telecoms such as unlimited SMS, more data or better speed.On the other hand, they can in no case increase the price of the package for another reason such as “a music option, TV option, subscription to a book”.OCS integration here appears as a TV option.The subscriber can therefore point out this rate increase on the signalconso platform set up by the repression of fraud.His situation will then be examined.When launching the platform, the authority said that companies having received several reports without reacting will be in their viewfinder.

Thanks to Alexandre