Free Mobile starts the new year with a penalty of € 300,000 inflicted by the CNIL.Four breaches were noted in the operator, all related to compliance with the General Data Protection Regulations.

The first dysfunction observed relating to the commercial prospecting of people.The CNIL had received complaints on the impossibility for prospects to access the data held by Free Mobile concerning them and to oppose their exploitation.Their requests to no longer receive advertising information had been ignored.

The CNIL then criticizes Free the way in which the data of its customers are protected "the company continued to send complainants to invoices concerning telephone lines whose subscription had however been terminated" as well as the security of these"Society transmitted by email, in clear, user passwords when subscribing to an offer from the company Free Mobile, without these passwords being temporary and that the company requires changing them".

The amount of the fine was calculated according to the size and financial situation of the company, specifies the CNIL.During his last annual financial year, Iliad had announced a turnover of 2.1 billion euros for his mobile services in France, including 1.7 billion from the bills to subscribers.