As part of this agreement, which follows the abolition of roaming surcharge in 2017, consumers will be able to continue to use their mobile phone during their trips abroad in the EU without additional costs compared to what'They already pay at home.

In addition, they will be entitled to the same quality and the same rate of mobile connection abroad as at home.Roaming suppliers will be forced to offer the same roaming quality as that offered at the national level, if the same conditions are available on the network in the country of visit.To this end, deputies have obtained a provision aimed at prohibiting practices that reduce the quality of homelessness services (for example, by bringing the connection from 4G to 3G).

Free access to emergency services

Travelers will have access to emergency services at no additional cost - whether by call or by text message, including the transmission of the appellant location information.Operators will also have to provide information on the European emergency number 112.Disabled people will be able to access emergency services at no additional cost.

Call to the end of surcharges for intra-European calls

During negotiations, the deputies put pressure to put an end to the surcharges for intra-elevation calls (for example, during a call from Belgium to Italy), because of the persistent confusion among consumers between theRamily calls and intra-element.Intra-EU calls are currently capped at 19 hundred per minute.The agreement provides that the Commission examines the situation and assesses if a reduction in the ceiling is necessary.

The large roaming prices, that is to say the price that operators are billed each other when their customers use other roaming networks in the EU, will be capped at 2 euros per GigaCtet (GO) fromfrom 2022, then gradually reduced to 1 euro in 2027.If consumers exceed the limits of their contract when using homelessness, additional costs cannot be higher than the wholesale ceilings of roaming.

Quote

The rapporteur on the file, Angelika Winzig (PPE, AT), said: "We have reached a progressive agreement which leads to a even better quality and service for European citizens.We create a more equitable roaming market, emphasizing small operators by considerably reducing large ceilings.As a chief negotiator of the European Parliament, my goal was to significantly improve the situation of consumers, "she said.

"We have managed to set up a new regulation that meets this objective exactly, while offering enough flexibility to react to new developments in the telecommunications and technology sectors.In this way, we make sure that the EU is constantly at the forefront of progress.Tonight's agreement is one more step towards a real digital single market and I am happy that we were able to add a new chapter to this European success, "she concluded.

Next steps

The informal agreement must now be formally approved by the Parliament and the Council to enter into force.The Industry, Research and Energy Commission will vote on the text at a next meeting.

Context

The roaming regulations have established the rule of the system of "roaming at national prices" which ended additional roaming costs in retail from June 15, 2017 in the EU.The regulations are part of the achievements of the European digital digital market and is in force until June 30, 2022.

Five years after the adoption of the regulation in 2015, the European Commission has reviewed the system in order to assess its effects and the need for an extension.In her impact study, she stressed that market conditions did not seem to be able to guarantee that free roaming data can continue without regulatory intervention, and proposed to extend the rules beyond their expiration datecurrent of June 30, 2022.