Change mobile operator to obtain a package at the best price?The most experienced users know the technique well and are becoming more and more engaged in this gymnastics to be sure of having a comfortable mobile plan at low prices.

In recent years, operators have multiplied promotional offers without commitment in order to attract new customers.But these offers, often for limited duration, generally for a year, grow more and more consumers to change operators according to promotions.

Unfortunately, many consumers still do not dare to take the plunge, failing to know how to proceed or have a loved one in his entourage that can accompany them in this process.Changing operator while keeping your mobile number is much simpler than it seems, and above all, completely free.

Here's how to change the package and keep your mobile line number.

1.Get your RIO and your end -of -commitment date

To be able to change operator to take advantage of a more attractive mobile plan, you will first need to get your Rio.The operator identity statement is a unique number, attached to your current contract, which you will have to communicate to your future operator when subscribing.

Thanks to the Rio, you can therefore "wear" your mobile number at the new operator who will take care of all the steps to terminate your current subscription.Portability only works from one operator to another.If you want to change your plan while staying at the same operator (orange to Sosh, or SFR to Red for example), you will have to contact your operator's customer service directly.

To get it from your mobile, call 3179.This vocal mailbox will give you two important information: the end date of your commitment (if your package has a duration commitment), as well as the Rio number.

Do not panic if you do not have time to note it, a summary SMS will be automatically sent to you after hanging up.

Two cases may arise:

- your subscription does not include a commitment, or the date of engagement is exceeded.In this case, you can go to another operator without worrying about any termination fees that may be attributed to you.

- Your subscription has a date of end of engagement (if you have committed to a period of 12 or 24 months).The Rio telephone server should indicate the end date of your commitment.You can then choose to wait for the end of your commitment to go to another operator at no cost, or leave immediately by paying early termination costs (Chatel law).

These costs correspond, for a 12 -month commitment to all the remaining monthly payments.In other words, if you go before the end of the twelve months, you are still liable for the remaining months to your current operator.

For a 24 -month commitment, early termination costs correspond to all remaining monthly payments the first year and 25 % of the amount of monthly payments remaining the second year.

For a package paid 10 euros per month over 24 months, a user who wishes to leave 6 months before the end of his commitment will not have to pay a quarter of the remaining total:

(6 x 10 €) / 4, or 15 euros

On the other hand, for the same package, if he wishes to leave 18 months before the end of his commitment, he will have to settle:

6 x10 € + (12 x10 €) / 4, or 90 euros

2.Subscribe to a new package with the new operator

Have you found an offer at the interesting price that meets your needs?Go to the offer for the offer to register.In principle, during your registration, the operator will offer you two options: keep your current number or obtain a new number.

Choose keep your current mobile number.The offer subscription page should then ask you to provide you with two information: your mobile number (the one you want to keep), and the RIO associated with this number.

Enter these two information, and validate the subscription to your new subscription by following the steps indicated by the new operator.You will in principle be asked to send a copy of your identity document, a RIB to settle your monthly package by direct debit, as well as an electronic signature (a click in a box confirming your agreement) to authorize the SEPA direct debit.Some operators even allow you to choose the portability date of your number.

Depending on the offer chosen, you will also be asked to set certain costs in cash: sending the SIM card, new phone if you decide to acquire a new mobile, etc..

3.Activate your new SIM

What happens next?Once your registration is validated, your current operator should send you in the following hours or days, an SMS informing you that your line will be terminated and transferred to a new operator, with your number worn, as well as the dateand the time to which it will take place.

A few days after your registration, the new operator will send your new SIM card to your home.Keep it preciously until the portability date of your number.

Concretely, the day of portability, at the time indicated by the SMS that you have received, your old SIM card and its associated package, should stop operating.You may not realize it immediately.If you no longer have 4G, and you can no longer make a call or send or receive SMS, your number has been brought to the other operator.

You just have to remove the SIM card from the former operator of your mobile, and to insert the SIM card of the new operator.With this new SIM card, the new operator generally provides the procedure for activation.

You usually have to go to your online management interface to find an activation button.You will only have to restart your smartphone with your new SIM card so that it starts to work with your new package, and the phone number you have chosen to keep.