Many data cuts for free mobile subscribers

Some Free Mobile subscribers are currently experiencing internet connection problems from their smartphone.Indeed, many customers have been demonstrating since last January a recurring problem on the forum of the Univers Freebox site, namely loss of repeated connection from their smartphone.Some users who are victims of these cuts indicate that this problem occurs after a certain time of use and especially during the passage of the Free network to Orange.Consumers can only make calls or send SMS.

As a reminder, Free Mobile has used the Orange network since 2012 and gradually deploys its own network.This agreement between the two operators will end in 2020.In the meantime, this deadline, Free Mobile must gradually limit the services of its customers via orange antennas.And to meet the obligations set, the Free Mobile operator applies a speed limitation to its subscribers under orange antennas.A first reduction to maximum 5MB/s has been implemented in September 2016 and since last January the flow has been restrained at 1MB/s maximum.

And no solution in sight ...

For the moment, the Free Mobile operator has not resolved this breakdown which affects many customers despite several tests such as the change of SIM card or a reset of connection information.Currently, the only solution to solve this connection problem is to turn off and turn up on your smartphone...Free Mobile customers may not be satisfied with this solution.

All about the 50GB unlimited package of free mobile:

At the operator Free Mobile, you can subscribe to the unlimited package without billed 19.99 € per month or 15.99 € per month for Freebox subscribers.This package with a Max de Data first includes unlimited calls to fixed and mobiles in mainland France, United States, Canada, Alaska, Hawaii, China, Dom (Guadeloupe, French Guyana, Martinique, Mayotte and Reunion) and towards fixed to 100 international destinations.

Another advantage, SMS are unlimited in France and to the French overseas departments, MMS are unlimited in France and SMS are unlimited from Europe and the DOM. Ce forfait comprend également depuis l’étranger 35 jours par an et par destination (Union Européenne, Etats-Unis, DOM, Canada, Israël, Australie, Norvège, Islande et Afrique du Sud), les appels, SMS/MMS illimités par destination & Internet 3Go (décompté du forfait) en 3G.

And finally for the mobile internet part, this free subscription incorporates a maximum maximum with up to 50GB per month in 4G valid on network and with 4G mobile and up to 20GB in 3G with Mobile 4G.With a 4G non -compatible mobile, you have up to 3 GB in 3G.Freewifi service is unlimited.