Yesterday, RMC Sport, new exclusive broadcaster of the Champions League, found itself among the most discussed subjects on Twitter.

If during the day, many internet users wonder about "how to subscribe", criticisms fushed during the evening following many problems of the digital offer and the application dedicated.

Frustrating.The first evening of UEFA Champions League on RMC Sport, with a PSG and AS Monaco match on the program, was hectic.A few hours before the evening kick -off, Altice and Canal+ announced the signing of an agreement concerning the distribution of the chain to satellite subscribers.Too little to make the product UEFA Champions League accessible to the greatest number in the easiest way, namely to subscribe via Canal+, Free, Bouygues or Orange from its TV.

By acquiring the exclusive rights of the Reine and Europa League competition, Altice had decided to bet on a content strategy to boost the sale of its box and mobile subscriptions.In parallel, an OTT (streaming) offer has also been developed, surfing on the evolution of consumption modes and the development of technology such as Smart TV.

Unfortunately, the RMC Sport application has not supported the massive influx of connections during the evening."During the broadcast of the first games of the Champions League this evening on RMC Sport, dysfunctions appeared on the RMC Sport application.The group shares the frustration of its customers who could not see the match via the RMC Sport application in satisfactory conditions, "said Altice last night in a press release."The group apologizes to them.The broadcast on SFR boxes or with Canal+ satellite customers went well.The influx of simultaneous connections, which had been planned, was nevertheless beyond what was anticipated due to the success of the offer.Indeed, several hundred thousands of new customers have subscribed in recent days.Everything is done so that the next games are perfectly broadcast via the RMC Sport application.»»

« C’est un manque de respect total pour les gens et c’est une bien mauvaise publicité pour RMC Sport»» écrit le journaliste de Canal+ Pierre Ménès sur son blog."I tweeted my anger at the start of the match and in view of the dozens or even hundreds of answers received, I am clearly not the only one to have known this misadventure.It's shabby.When you start on such a market, you have to ensure behind and give people the possibility of watching the matches.»»

In the meantime, SFR is committed to financially offset the disappointed service for this first evening."Because the group's priority is the satisfaction of its customers, the first month of subscription will be offered to all customers impacted by the dysfunctions of the RMC Sport application.»»

Ce matin, Alain Weill, directeur général d’Altice Europe, maison-mère de SFR et de RMC Sport, s’est exprimé dans l’émission « Bourdin Direct»» sur RMC."The digital world is new.Yesterday, we were overwhelmed by success.We had planned to recruit many subscribers in recent days but we have recruited 200.000 and I think it never happened in the history of telecoms.This is not an excuse and that is why we decided to play transparency and offer the first month of subscription to all those who were embarrassed yesterday.This is the least of things because we are totally aware of the frustration that we created.All technical teams work because we have a new game tonight.The servers fell in part during the match, then returned.»»

How to subscribe to the best price at Canal+, Disney+, Netflix, BeIN Sports and Eurosport

On France Inter, Alain Weil has announced the upcoming launch of a new offer including channels from Canal+, BeIN Sports and RMC Sport."We will offer a very interesting offer in a few days on the whole of the sport offer for SFR subscribers, it will be much cheaper than € 60, the discount will be very significant.»»